How can we help you ?

The GEOTrac Customer Support Center is open Monday to Friday, 8:30 am to 5:00 pm MT. Please begin by selecting the support option that best suites your needs.
  • Contact Us
  • Documentation
  • Warranties & Repairs
  Contact Us
 
  Emergency support is available 24 hours a day, seven days a week. Email or phone us at any time!
Customer Support Representatives will answer any questions regarding billing, software application support, account management.

Phone: 1-877-261-2962
Fax: 403-261-2813
Customer support email is also monitored outside the Customer Support Center’s regular business hours. To reach customer support in near real time.
Email: support@geotracinternational.com

  Documentation
Telus dealers will use this order form to order the GEOTrac service. The form captures asset information, contract information and ESN/Master Lock Code/phone number for each modem/unit.

Download GEOTrac Dealer Order Form (Last Revision: Aug 2010)

Customers have access to:

  • Installation Manuals
  • Quick Reference Guides
  • Quick Reference Cards
  • Troubleshooting Checklists
  • FAQs


Documentation is available to customers at www.assetcontrolcenter.com on the main page of the Asset Control Center.
  Warranties & Repairs
GEOTrac customers can rest assured that products are covered under an extensive warranty program for hardware and components. Talk to our field service team for detailed information.

If you would like to request service on a warranty related matter.
Email: support@geotracinternational.com



Phone: 403-261-2965
Fax: 403-261-2813
GEOTrac Systems Inc. 2012 All rights reserved.